We reply within 24–48 business hours
Last updated: 6 October 2026
Your registered email, a short description of the issue, and for Coin questions the date and entry shown in Wallet → transaction history. Never send your password.
Paid Coin purchases are currently unavailable. For questions about an older transaction see the Refund & Cancellation Policy.
Email us within 7 days of the result with your registered email and the tournament name. See the Tournament Rules.
If a complaint is not resolved, reply to the same support thread with “Grievance” in the subject. It is reviewed via support@quizarenaai.com. We aim to acknowledge a grievance within 48 hours and resolve it within 30 days.
Quiz Arena Coins are virtual in-app points that can be spent only on cosmetic items. Games no longer give Coins. Coins have no cash value and cannot be purchased, withdrawn, transferred, exchanged for money, or redeemed for real-world goods or prizes.